CorVel Workers' Compensation Phone Number: Find the Right Line, What to Expect, and How to Prepare

Estimated reading time: 14 minutes

Key Takeaways

• If you’re searching for the corvel workers' compensation phone number, the correct number depends on your employer’s program, state, and the purpose of your call (new injury, nurse triage, billing, or claims follow-up).

• CorVel operates multiple phone lines: examples include a North Carolina agency outage reporting line at 855-691-9367, a commonly referenced main line 800-234-5003 in some agency materials, and a CorVel Enterprise Comp profile listing (800) 987-1007; verify the right line for your specific claim before calling.

• For immediate clinical triage after a work injury, CorVel’s Advocacy 24/7 nurse hotline can evaluate your injury and advise next steps; your employer or claims materials may list the dedicated number for your plan.

• If you can’t find a number, use CorVel’s Contact page to locate your local office or program contact, or your employer’s injury reporting procedures.

• Prepare before calling: have your claim number (if any), employer information, injury details, and preferred providers ready; document every call for your records.

Table of Contents

• Introduction

• Quick Answers: CorVel Workers’ Comp Phone Numbers and Where to Find Yours

• How to Find the Right CorVel Number for Your Situation

• Injured Employees

• Employers and HR Managers

• Medical Providers and Billing

• Attorneys and Claims Professionals

• What to Expect When You Call CorVel

• Nurse Triage and Early Care

• Reporting a New Claim

• Case Management and Adjuster Communication

• Provider Network and Authorizations

• How to Prepare Before You Call

• State-Specific Examples and Caveats

• California MPN and Compliance

• North Carolina Agency Outage Line Example

• Maryland Montgomery County Number Example

• Alternatives If You Cannot Reach CorVel by Phone

• Use the CorVel Contact Page

• Online Request for Service (For Organizations)

• Find a Local Office

• Documentation, Privacy, and Safety Tips

• Common Problems and How to Resolve Them

• Wrong Department or Claim Admin

• Long Hold Times and Callback Strategies

• Denied or Delayed Care After a Call

• When to Consider Legal Help

• Conclusion

• FAQ

Introduction

If you’re looking for a corvel workers' compensation phone number, you’re likely injured, worried, and trying to reach the right person quickly. That’s understandable. CorVel manages many employers’ workers’ compensation programs, so the “right” number can vary by employer, state, and even your role (employee, supervisor, or medical provider).

This guide shows you where to find the correct line for your situation, what to expect when you call, and how to prepare so you get answers in minutes instead of days. We’ll also share examples of publicly listed numbers for specific situations and explain why verification matters before you dial.

Quick Answers: CorVel Workers’ Comp Phone Numbers and Where to Find Yours

CorVel operates different phone numbers depending on program and purpose. Here are examples you may encounter, along with where they come from, so you can verify whether they apply to you:

• Emergency outage reporting for North Carolina state agencies: The state’s fact sheet states that “agencies may call 855-691-9367 to report claims” in the event of extended electrical or internet outages. This line is specific to NC state agencies and outage reporting; it’s not a universal number for all claims. See the state’s North Carolina agency workers’ compensation fact sheet.

• Commonly referenced main line in older materials: A rescinded county document notes “the correct main telephone number for CorVel is 800-234-5003.” Because this is from an older government document, confirm whether it applies to your plan before using it. See the archived reference in the county’s Workers’ Compensation Claims Information.

• Program profile listing: The CorVel Enterprise Comp profile includes numbers such as “(800) 987-1007,” and additional details related to California Medical Provider Networks (MPNs). Again, verify whether your claim is handled by this entity. Review the CorVel profile on daisyBill.

• Scheduling/services line for organizations: CorVel’s service intake page advises to “call 866-866-1101” for scheduling after submitting a request. This is typically for employers or partners, not injured workers, so confirm it’s appropriate for your needs. See the Request for Service page.

• Clinical triage access: CorVel provides an Advocacy 24/7 nurse hotline for immediate injury evaluation and guidance. Many employers provide a dedicated number for their workforce; check your poster, wallet card, or injury packet.

Because CorVel supports many employers and states, the most reliable way to find your number is to check your employer’s injury reporting instructions and the CorVel Contact page for the local office that serves your claim.

How to Find the Right CorVel Number for Your Situation

CorVel delivers integrated workers’ compensation services to employers, including claims intake, clinical triage, case management, bill review, and network coordination. Their role is to streamline medical care and benefits while controlling costs for the employer’s program, as described in their overview of workers’ compensation solutions and their claims management services profile. Because programs differ across employers, numbers do too. Here’s how to identify yours.

Injured Employees

If you are hurt at work and need to report an injury or ask about your claim, start with your employer’s injury reporting steps. Many employers give workers a wallet card, posted notice, or portal link with a dedicated CorVel hotline for your company. If you can’t find it, look on the CorVel Contact page for a local office and ask for the claims intake number that serves your employer’s plan.

For immediate guidance on medical needs, many programs route first calls to an Advocacy 24/7 nurse hotline. A nurse who specializes in occupational injuries can help determine urgent care vs. ER, advise on self-care, and guide you to an in-network provider. If your employer uses a Medical Provider Network (MPN) or preferred network, those rules may affect your choice of doctor and pre-authorization. Learn more about choosing a doctor and MPN basics in our guide on whether you can choose your own doctor in workers’ comp.

If you are just starting your claim and want a step-by-step flow, see our detailed guide to filing a workers’ compensation claim.

Employers and HR Managers

Employers often have dedicated CorVel intake lines for supervisors to report injuries, plus backup procedures for outages. For example, North Carolina state agencies are directed that “agencies may call 855-691-9367 to report claims” during extended electrical or internet outages, per the state’s workers’ compensation fact sheet. Your program’s intake number will be unique; check your account manager materials or local office contact via the Contact page.

When arranging services beyond initial intake—such as case management, network setup, or ancillary services—CorVel’s intake page notes you can “call 866-866-1101” as part of the Request for Service process. That line is oriented to program services rather than individual claimants.

Medical Providers and Billing

Providers may need a different phone number from injured workers. Your clinic may interact with CorVel for authorizations, case coordination, and billing. The preferred provider network and MPN participation can determine who you call for approvals. Some program profiles list central numbers—for instance, CorVel Enterprise Comp, Inc. (800) 987-1007 is referenced in a claims administrator profile—however, always verify whether that phone number applies to the specific claim and jurisdiction you’re handling.

If you’re unsure, start with the number on the authorization, EOR, or the insured’s injury packet, or contact the nearest program office via the CorVel Contact page.

Attorneys and Claims Professionals

Law firms and TPAs typically rely on the claims materials for the adjuster’s direct line, or contact the regional office listed on the file. If a direct number isn’t available, call the local office found through the Contact page and request the assigned adjuster or case manager by claim number.

What to Expect When You Call CorVel

Knowing what happens on the call helps you prepare, reduce stress, and get what you need faster. CorVel’s services are designed to coordinate care and return-to-work plans while managing costs, as outlined in their workers’ comp case management and broader workers’ compensation solutions pages.

Nurse Triage and Early Care

Many programs route first calls to clinical triage. CorVel’s Advocacy 24/7 nurse hotline places you with an occupational health nurse who evaluates the injury, identifies immediate needs, and guides you to appropriate care levels. Expect questions about how the injury happened, symptoms, medications, allergies, and pre-existing conditions that could affect treatment.

This triage can speed care and reduce time away from work by getting you to the right provider the first time. If your employer uses an MPN or preferred network, the nurse may direct you within network to avoid delays in authorization.

Reporting a New Claim

If you’re reporting a first-time injury, be ready to provide your employer’s name and location, your job title, date/time/place of injury, body parts affected, and any witnesses. Some programs issue a claim number immediately or soon after; note that claim number and request the adjuster’s contact information.

If systems are down and you’re in a program with outage procedures, your employer may use backup lines like the North Carolina agency example: “agencies may call 855-691-9367 to report claims,” per the state’s fact sheet.

Case Management and Adjuster Communication

After initial reporting, you may hear from a case manager or claims adjuster. CorVel emphasizes that proactive case management helps coordinate care efficiently and reduce costs while aligning with treatment goals and return-to-work plans. Write down the adjuster’s direct phone and email. Ask about turnaround times for approvals, how to submit mileage or lost wage forms, and who to contact after hours.

If you’re unsure how your benefits work, review the basics in our guide, what workers’ compensation is and how it works.

Provider Network and Authorizations

CorVel maintains networks to help employers comply with state rules and manage costs. Their preferred provider network is designed for broad, customizable access. In California, programs must also comply with MPN regulations and state updates such as Senate Bill 863. If you need a referral or specialty care, ask whether you must stay within network and how to request out-of-network approval if necessary.

For a deeper dive into California’s rules that often intersect with CorVel-managed claims, see our California workers’ comp law guide and our explainer on how CorVel’s managed care may affect your claim.

How to Prepare Before You Call

Preparation helps you get the right answers quickly, reduce call-backs, and protect your rights.

• Your employer’s full legal name and location (site or store number if relevant).

• Any claim number you’ve received (from a poster, packet, or prior call).

• Date/time/location and description of the injury, including body parts.

• Names/contact info of witnesses and your supervisor.

• List of current symptoms, medications, and allergies.

• Work restrictions from any treating provider.

• Preferred or nearby in-network clinic/doctor, if you have one.

• Questions you need answered (authorization status, wage payments, mileage reimbursement, pharmacy access).

Keep a call log: date, time, the number you dialed, who you spoke with, and what was decided. Save any claim or authorization numbers given on the call. This log is invaluable if there’s a delay, miscommunication, or denial later. For additional early steps after an injury, see our practical checklist on what to do after a workplace injury.

State-Specific Examples and Caveats

State regulations can shape how your employer’s program routes calls, what numbers are published, and where you must seek medical care. These examples illustrate why verification matters.

California MPN and Compliance

California employers often use CorVel networks or MPNs to comply with rules around provider choice, utilization review, and bill review. CorVel notes support for MPN legislation and updates like SB 863 on its California compliance page. If your employer’s plan uses an MPN, you’ll typically be directed to an in-network doctor for non-emergency care; the preferred provider network is often part of that framework.

If you believe you must treat within a network or need a second opinion, our article on choosing your own doctor under workers’ comp explains common rules, exceptions, and steps to request changes in care.

North Carolina Agency Outage Line Example

Not all phone lines are for everyone. The NC state agency guidance clearly states that during extended outages, “agencies may call 855-691-9367 to report claims” for their internal process. That number is published on the state’s Agency Workers’ Compensation fact sheet and is meant for NC agency operations, not necessarily for private employers or injured workers outside that program. Your employer’s number could be entirely different.

Maryland Montgomery County Number Example

Government documents sometimes list numbers that were correct for that program at a point in time. For instance, a rescinded Montgomery County document from years ago states “the correct main telephone number for CorVel is 800-234-5003.” Treat this as historical context to guide your search and confirm the current number using the CorVel Contact page or your employer’s instructions. See the county’s archived Workers’ Compensation Claims Information.

Alternatives If You Cannot Reach CorVel by Phone

If you don’t have a working number or your call won’t go through, these routes can help you quickly find the correct contact.

Use the CorVel Contact Page

CorVel’s centralized Contact page points you to local offices and program contacts. This is often the fastest way to find a number tailored to your employer, state, and claim type. Be prepared to provide your employer’s name and any claim or incident information so you can be routed correctly.

Online Request for Service (For Organizations)

Employers and partners can initiate service coordination online, with the page noting that a representative will begin scheduling and that you can “call 866-866-1101.” This is listed on CorVel’s Request for Service page; it’s not usually the best route for injured workers who need claims help, but HR and safety managers may use it.

Find a Local Office

CorVel serves many regions nationwide. You can identify an office near your employer via the Contact page. There are also third-party listings that show locations like the Orange, California office; for example, this Orange, CA listing appears on MapQuest. Always confirm hours and the correct claims number with CorVel directly before sharing a location with injured workers.

Documentation, Privacy, and Safety Tips

You deserve clear answers and safe, timely care. Protect yourself by keeping clean records and communicating carefully.

• Document every interaction: date/time, dialed number, representative’s name and title, summary of the discussion, and any next steps or deadlines.

• Ask for written confirmation: where possible, request claim numbers, authorization decisions, or appointment details by text or email.

• Protect your medical privacy: share only necessary medical details relevant to your work injury. Keep copies of all reports you submit.

• Save billing and mileage documents: file EORs, receipts, and travel logs. For California travel reimbursement basics, see our mileage reimbursement guide.

• Know your deadlines: workers’ comp has strict time limits to report and file. Review must-know timelines in our overview of the time limits to file workers’ comp.

Common Problems and How to Resolve Them

If you’re calling because something has gone wrong, you’re not alone. These are common issues and practical fixes.

Wrong Department or Claim Admin

Because large employers may switch administrators or use different vendors by state, you might be calling the wrong line without realizing it. Ask the representative to verify whether CorVel is currently administering your employer’s claim in your state. If not, request the correct administrator’s contact and confirm whether a referral number is needed.

If your employer won’t report your injury or is giving you the run-around, follow the steps in our guide on what to do if your employer refuses to file your workers’ comp claim.

Long Hold Times and Callback Strategies

Hold times can spike after storms, system outages, or seasonal surges. If you can’t wait, try these tactics:

• Use the dedicated number for your employer’s plan (often faster than a general line).

• Call early morning local time, or just before lunch, when queues may be shorter.

• Ask for a direct line or extension for your adjuster or case manager once you’re connected.

• If your plan uses nurse triage, consider starting with the Advocacy 24/7 nurse hotline to get immediate clinical guidance and a claim initiated.

Denied or Delayed Care After a Call

Delays in authorizations or approvals are frustrating, especially when you’re in pain and missing work. Ask for specific reasons for a delay, what documentation is missing, and the expected timeline. Keep proof of all submissions (fax receipts, portal confirmations, emails).

If your care is being tightly managed under a network or MPN and you’re unsure of your options, see our practical explainer on CorVel and managed care, and the deeper dive on choosing and changing doctors in workers’ comp. If a denial occurs, learn the appeal basics in our guide to appealing a workers’ comp denial.

When to Consider Legal Help

Reaching the right CorVel phone number is only one step. If you’re struggling to get medical care approved, your wage checks are late, or your claim is denied, consider a legal consultation. A workers’ compensation lawyer can communicate with the adjuster, gather evidence, and push for timely approvals. Learn what lawyers do and when to hire one in our overview: Workers’ Compensation Lawyer: What They Do, When to Hire.

If you’re still figuring out whether your injury qualifies, our resources on who qualifies for workers’ compensation and how to file a claim can help you prepare for conversations with both CorVel and your employer.

Conclusion

The “right” CorVel workers’ compensation phone number depends on your employer’s plan, state rules, and what you need—nurse triage, new claim reporting, authorizations, or adjuster contact. Use your employer’s instructions first, then the CorVel Contact page to locate the appropriate local office or program line. Examples like a North Carolina agency outage line at 855-691-9367, a historically referenced 800-234-5003 number in older documents, and the CorVel Enterprise Comp profile listing (800) 987-1007 show why verification matters before you dial. If you can’t reach the correct person, keep detailed notes, ask for direct extensions, and escalate through your employer’s safety or HR contact as needed.

Throughout the process, protect your health and your claim: get timely medical care, use in-network providers when required, and document every step. If delays or denials persist, don’t hesitate to learn your rights and, if appropriate, get legal guidance so you can focus on healing while someone advocates for your benefits.

Need help now? Get a free and instant case evaluation by US Work Accident Lawyers. See if your case qualifies within 30-seconds at https://usworkaccidentlawyer.com.

FAQ

What is the CorVel workers’ compensation phone number?

There isn’t a single universal number for all claims. CorVel supports many employer programs and states, each with its own lines. Examples include a North Carolina agency outage reporting line at 855-691-9367 and older materials referencing 800-234-5003, plus a CorVel Enterprise Comp profile listing (800) 987-1007. Verify the correct number for your plan using your employer’s instructions or the CorVel Contact page, and consider program-specific resources like the Advocacy 24/7 nurse hotline for immediate clinical triage.

How do I find the right number for my claim?

Check your employer’s injury reporting poster, wallet card, onboarding packet, or email/portal. If you can’t find it, use the CorVel Contact page to locate the local office supporting your employer and state. Ask to be routed to claims intake or your assigned adjuster with your employer name and claim details ready.

What happens when I call CorVel after an injury?

Many programs route to a nurse via the Advocacy 24/7 hotline for clinical triage, followed by claim setup and case management. Expect questions about the incident, symptoms, and any pre-existing conditions. You’ll likely receive guidance on in-network providers and next steps, consistent with CorVel’s case management approach and workers’ compensation solutions.

Is the 800-234-5003 number still correct?

That number appears in an older, rescinded government document, which said “the correct main telephone number for CorVel is 800-234-5003.” Because programs and contacts change, verify whether it applies to your claim using the Contact page or your employer’s current instructions before dialing.

Do I have to see a CorVel network doctor?

It depends on your state and your employer’s program. Many plans use a preferred provider network, and California plans must comply with MPN regulations and updates like SB 863. If you have questions about choosing or changing doctors, start with our resource on choosing your own doctor in workers’ comp and follow the steps your plan requires.