Can I Choose My Own Doctor in Workers Comp? A Comprehensive Guide to Your Rights and Options

Can I choose my own doctor workers comp? Learn when you can pick or change providers, how a workers comp medical provider network and predesignation affect care, how to request a second opinion workers comp California, and what to do if medical treatment denied workers comp or you face workers comp refusing necessary treatment today.

Estimated reading time: 18 minutes

Key Takeaways

  • Whether you can choose your own doctor in workers’ compensation depends on your state, whether your employer uses a workers comp medical provider network (MPN), and whether you predesignated a physician before you were hurt.

  • Emergency care is always allowed, even if your employer uses an MPN. Predesignated doctors are also exceptions when the rules are met.

  • If you are in California, you can usually change doctors within the MPN and request a second opinion; if treatment is denied after utilization review, you can seek an Independent Medical Review (IMR).

  • If medical treatment is denied workers comp, act fast: document everything, get the denial in writing, push for reconsideration with new medical evidence, and file an IMR if available in your state.

  • To protect your rights, keep a detailed medical timeline, save every letter and email, request changes of physician in writing, and meet state deadlines.

Table of Contents

  • Quick answer: can I choose my own doctor workers comp?

  • How workers comp medical provider network (MPN) systems work

    • What is an MPN?

    • Predesignation: how it works

    • Emergency care and exceptions

    • What to do first — immediate checklist

  • State differences & special focus: second opinion workers comp California

    • California key definitions (QME, AME, UR, IMR)

    • How to request a second opinion in California

    • Sample scripts for contacting the MPN or adjuster

  • If medical treatment denied workers comp — step-by-step actions

  • What to do when workers comp refusing necessary treatment

  • Common scenarios and example outcomes

  • Practical tips to protect your rights

  • Resources, forms and quick tools

  • Credibility, legal caution, and sourcing

  • Conclusion

  • FAQ

If you’ve been injured on the job, one of the first questions you’re likely asking is: can I choose my own doctor workers comp? The answer depends on your state’s rules and whether your employer uses a workers comp medical provider network; this guide explains when you can pick your own doctor, how to request a second opinion in California, and step-by-step actions if medical treatment is denied workers comp. You’ll learn plain‑English steps to request or change a treating doctor, what documents to save, and how to escalate a denial. We’ll also explain California’s second opinion and IMR process so you know what to expect.

Quick answer: can I choose my own doctor workers comp?

It depends on your state, your employer’s insurance arrangement (including whether there is a workers comp medical provider network), and whether you predesignated a physician before your injury—emergency care and properly predesignated doctors are exceptions. Many states limit your initial choice to a network doctor when the employer has an MPN, while some allow a change after a set period or with authorization. See practitioner explainers about MPNs and predesignation in California and general doctor choice rules to understand the common patterns in these systems.

  • Employer uses an MPN: If your employer has a network, you usually must start care in-network. You can often switch to a different in-network doctor if you are unhappy with the first provider, as explained in guidance on MPNs and predesignation and a general overview of choosing a doctor.

  • No MPN or self-insured arrangement: If there is no network, the claims administrator often assigns your initial doctor. Some states allow you to choose a treating physician after about 30 days, but you still need authorization for specialty care or tests. See the general explanation of choosing your doctor for how this typically works.

  • Predesignation and emergencies: If you predesignated your personal physician in writing before the injury and they agreed to treat you for work injuries, you may use that doctor from day one according to several practitioner explainers, including Employees First Labor Law and Cramer & Martinez. In an emergency, any appropriate provider may treat you, even if they’re out-of-network, as summarized by LA Workers’ Comp Lawyers and Invictus Law PC.

If you’re in California and want a second opinion or need to challenge a denied treatment, see the California section below for QME/AME and IMR steps.

For background on how workers’ comp benefits and doctor visits fit into your claim overall, you can also review our guide to what benefits workers’ comp covers and the step-by-step process to file a claim.

How workers comp medical provider network (MPN) systems work

What is an MPN?

A workers comp medical provider network is a group of physicians, clinics, and hospitals contracted by an employer’s workers’ compensation insurer to deliver medical care for work injuries. If your employer has an MPN, you generally must start your treatment with an in‑network provider. This setup is described in detail in practitioner overviews of MPN and predesignation rules and a general discussion of choosing your doctor.

Insurers assemble MPNs to control medical costs, standardize treatment protocols, and simplify billing. Employers use them to streamline claims and ensure injured workers receive care from doctors familiar with occupational medicine. The tradeoff is a narrower set of choices for you, especially at the start of a claim. You can often change to another in‑network doctor after the initial visit; out‑of‑network treatment typically requires preauthorization or a valid exception.

Predesignation: how it works

Predesignation means you named your personal primary care physician in writing before your injury and that doctor agreed to treat you for work-related injuries. In many states, including California, predesignation has requirements: you usually must be covered by your employer’s health plan, your doctor must be willing to treat job injuries, and you must give written notice to your employer before the accident. When these conditions are met, you can treat with that doctor from day one. See practical explanations of predesignation by Invictus Law PC, Employees First Labor Law, and Cramer & Martinez.

If you predesignated, attach a copy of your predesignation notice to your first report of injury and give it to the claims administrator and the treating provider. This helps prevent confusion and delays. If you did not predesignate, you will likely start with an MPN doctor if your employer has a network.

Emergency care and exceptions

Emergencies are exceptions. If you have a serious or life‑threatening condition, you may seek immediate care from the nearest appropriate provider. Coverage for emergency care does not depend on network status. This point is emphasized in provider explainers on choosing a doctor in workers’ comp and how doctor choice works. Once the emergency is stabilized, ongoing care typically transitions to the MPN if one exists, unless you have a valid exception like predesignation.

What to do first — immediate checklist

Early actions protect both your health and your claim. If you are just starting out, see our guide to the steps to take after a workplace injury, then follow the checklist below.

  • Ask your employer if they use a workers comp medical provider network and request the current provider directory and the MPN contact person’s name and phone/email. Request this in writing and save the date.

  • Schedule your initial visit with an in‑network provider if an MPN applies. If you prefer a different in‑network doctor, request the change in writing, stating why a different specialty or doctor is medically appropriate.

  • If you predesignated a personal physician, give copies of your predesignation to your employer, claims adjuster, and the treating clinic. Ask them to confirm in writing that the predesignation is accepted.

  • For urgent or emergent symptoms, seek emergency care immediately. Notify your claims adjuster as soon as practicable and keep discharge summaries and receipts.

  • If treatment is stalled or the insurer is workers comp refusing necessary treatment, document delays, request written explanations, and be prepared to escalate using the steps in the denial section below.

Time limits for reporting and filing vary by state. To avoid missing deadlines, review our overview of workers’ comp time limits and the filing process.

State differences & special focus: second opinion workers comp California

Rules vary by state. Below are California-specific rights and practical steps because CA uses MPNs and has administrative remedies such as utilization review (UR), Independent Medical Review (IMR), and medical‑legal evaluations (QME/AME).

California key definitions (QME, AME, UR, IMR)

  • Qualified Medical Evaluator (QME): A physician certified by the California Division of Workers’ Compensation to perform medical‑legal evaluations when there is a dispute about permanent impairment or other medical issues. See overviews discussing QME/AME from Employees First Labor Law and Invictus Law PC.

  • Agreed Medical Evaluator (AME): A doctor both sides (you and the insurer) agree to use for resolving medical disputes. See practitioner explainers on QME/AME in California doctor choice articles.

  • Utilization Review (UR): A process the insurer uses to approve or deny treatment requested by your treating physician. UR denials can be challenged.

  • Independent Medical Review (IMR): A state‑run external review that can overturn UR denials when treatment is medically necessary. For forms and instructions, use the California DWC’s official IMR page.

California also permits changes of treating physicians within the MPN if you are dissatisfied, and it recognizes valid predesignation of a personal physician when the eligibility requirements are met, as summarized by Cramer & Martinez and Invictus Law PC. For a broader overview of CA claim rules, see our California workers’ comp laws guide.

How to request a second opinion in California

When you disagree with your MPN doctor’s plan, you can request a second opinion within the network. If the issue involves a UR denial, you can escalate to IMR. Here is a practical approach.

  1. Write to the MPN contact person or claims adjuster. State you are requesting a second opinion within the MPN. Include your full name, date of birth, date of injury, claim number, current treating doctor, diagnosis if known, and a brief reason you seek a second opinion (for example, persistent symptoms, need for a different specialty, or disagreement over recommended care). Ask for the current list of in‑network specialists relevant to your condition (e.g., orthopedic spine, hand surgeon, pain management). Practitioner articles on choosing a doctor and using the MPN outline this right.

  2. Request appointment dates in writing. Ask for three proposed appointment dates/times and confirm whether prior authorization is required for the visit. Keep all emails and letters for your records.

  3. If the second opinion or a treatment is denied after UR, file for IMR. Use the California DWC’s official IMR instructions and forms. Include the UR denial, your medical records, and a letter from your treating physician explaining medical necessity and how the treatment relates to your work injury.

  4. For permanent impairment disputes, request a QME or AME evaluation. If you have a represented case, your attorney can help select an AME; if not, you can request a QME panel per state procedures discussed by Employees First Labor Law and Invictus Law PC.

When submitting any request, attach recent clinic notes, diagnostic imaging reports, and any prior authorization requests and responses. Label each attachment and keep a copy.

Sample scripts for contacting the MPN or adjuster

Short, clear statements help you get results. You might say:

  • “I’m requesting a second opinion within the workers comp medical provider network for claim [number]. My current diagnosis is [diagnosis], and I’m seeking an [orthopedic/pain] specialist. Please send the MPN directory and three appointment options.”

  • “My treating doctor requested [MRI/surgery], which was denied after UR on [date]. Please advise on IMR filing steps and confirm the deadline. I also request an in‑network second opinion.”

  • “I predesignated Dr. [Name] and have attached the notice. Please confirm that Dr. [Name] is approved as my treating physician effective immediately.”

For broader context on California claim procedures, including reporting and deadlines, also see our overviews of how to file a claim and important time limits.

If medical treatment denied workers comp — step-by-step actions

If your medical treatment is denied workers comp, follow these concrete steps immediately—document, preserve evidence, and start administrative remedies. Acting quickly protects both your health and your benefits and helps you meet strict deadlines.

  1. Document everything. Record dates/times of calls and emails, the names and titles of everyone you speak with, and the exact words used. Save appointment notes, prescriptions, imaging, and any prior authorization requests.

  2. Request a written denial. Ask the insurer to send a written explanation stating why the treatment was denied, the name/credentials of the reviewer, the date of review, and, if applicable, the clinical guideline used.

  3. Get urgent/alternative care if health is at risk. If your condition is worsening, seek emergency care. Notify the claims adjuster and keep all discharge papers and receipts.

  4. Push for utilization review reconsideration. Ask your treating physician to submit additional evidence: updated exam findings, imaging, and a letter that explains medical necessity and work causation. Practitioner explainers on doctor choice and denials, such as Invictus Law PC and LA Workers’ Comp Lawyers, describe this process.

  5. File an Independent Medical Review (if available). In California, use the DWC’s official IMR portal. Include the UR denial letter, your medical records, and a concise appeal letter explaining why the requested treatment is necessary. Keep proof of filing and delivery.

  6. Request a change of treating doctor or a second opinion in-network. Follow your MPN’s rules. If the request is denied or delayed, document it and include the correspondence in your appeal packet.

  7. Escalate if denials persist or your condition worsens. You may need an administrative hearing or legal help. See our guide on how to appeal a workers’ comp denial and learn when a workers’ compensation lawyer can step in.

Timeframe note: Deadlines vary by state. For California IMR, follow the timelines on the DWC IMR page. If you miss a deadline, seek immediate legal guidance and ask whether a late submission is still possible.

What to attach to any appeal or IMR packet:

  • The insurer’s denial letter and any UR reports

  • Treating physician’s notes, a clear treatment plan, and clinical findings

  • Diagnostic imaging or EMG reports with interpretations

  • Copies of prior authorization requests and responses

  • A one‑page timeline of symptoms, key events, and communications

For more practical context on building a strong claim file, see our primer on who qualifies for workers’ comp and the benefits your claim can cover.

What to do when workers comp refusing necessary treatment

“Refusing necessary treatment” means the insurer (often through UR) decided a proposed treatment is not medically necessary or not related to the work injury. To challenge that decision, focus on precise, clinical evidence and clear reasoning from your treating doctor.

Arguments and evidence to present:

  • Medical necessity: Ask your doctor to write a concise statement that includes your diagnosis, objective findings (exam findings, imaging abnormalities), conservative measures tried and failed, anticipated benefits of the requested treatment, and how it will improve function and reduce disability.

  • Causation/work relation: Have the doctor explain how your job activities, mechanism of injury, and clinical findings support that the condition and treatment are work‑related.

  • Urgency and risk: If delay would worsen your condition, ask the physician to label the request “urgent” and explain why a delay increases harm (e.g., risk of nerve damage or loss of function).

Evidence to gather:

  • Recent clinic and therapy notes, dated and signed

  • Diagnostic reports (MRI, X‑ray, EMG) with interpretations

  • Records of conservative treatments (NSAIDs, injections, PT) and outcomes

  • All prior authorization requests and insurer responses

  • Witness statements about how the injury occurred and a short job‑duty description

Communications that help: When you or your provider write to the adjuster, include your name, claim number, date of injury, treating provider, the exact treatment requested, a brief medical‑necessity rationale, and a list of attachments. Use a clear subject line such as “URGENT: Request for Authorization — [Your Name] — [Treatment] — [Claim #].” Practitioner articles provide further context on predesignation and handling denials, including Invictus Law PC and Cramer & Martinez.

When to involve counsel: Consider contacting an attorney if you face repeated denials, risk of permanent harm, denial of surgery or major procedures, or if denials affect wage replacement or permanent disability benefits. Bring denial letters, medical records, employer reports, witness statements, and your timeline to the first meeting. For a deeper dive into appeal steps, see our guide on appealing a workers’ comp denial.

Common scenarios and example outcomes

Scenario 1 — Employer has an MPN; worker wants a different doctor. After a back injury, an employee treats with the employer’s in‑network clinic. Pain control is poor and physical therapy stalls. The worker emails the MPN contact to request a second opinion with an orthopedic spine specialist and cites ongoing symptoms that limit bending and lifting. The MPN sends a directory; the worker chooses another in‑network doctor. The new specialist orders a different PT protocol and targeted imaging. Pain improves and the worker progresses toward modified duty. This follows the framework described in practitioner articles on MPNs and doctor changes and general doctor‑choice rules.

  • Key takeaways: Ask for the MPN directory in writing, request a different in‑network doctor if dissatisfied, and document symptoms and functional limits.

Scenario 2 — No MPN; switching after an initial period. A warehouse employee with a wrist injury is assigned to a clinic because the employer has no MPN. After about 30 days, the worker asks to change to a hand specialist of their choice, and the adjuster authorizes the change. When the specialist’s MRI request is denied after UR, the worker files for external review (IMR in California) with the UR denial letter, imaging notes, and the specialist’s necessity letter. The independent reviewer overturns the denial. See the general overview of choosing or changing doctors for how non‑MPN situations often work.

  • Key takeaways: Even without an MPN, the insurer may assign your first doctor; after a set period you can often request a change, but keep everything in writing and be ready to escalate a denial.

Scenario 3 — Denial of surgery; IMR overturns. An injured worker is recommended for arthroscopic surgery after months of conservative care. UR denies the surgery. The surgeon writes a focused necessity letter referencing failed therapy and objective findings; the worker files for IMR with the UR denial, medical records, and imaging. IMR overturns the denial and the surgery is authorized. Practitioner discussions of denials and next steps provide a roadmap; timelines and specifics vary by state.

  • Key takeaways: Do not stop at a UR denial—submit focused evidence, ask your doctor for a necessity letter, and meet IMR deadlines.

Practical tips to protect your rights

Daily practices and simple documentation habits can preserve your rights and make appeals/IMR easier.

  • Get denials in writing. Always ask for the reason, reviewer’s name/credentials, and review date. Save it.

  • Keep a one‑page medical timeline. Note symptoms, visits, tests, denials, and approvals. Update weekly.

  • Photograph the workplace and equipment involved. Date your photos and store them securely.

  • Send requests in writing. For second opinions or doctor changes, use email or certified mail and save delivery receipts.

  • Use concise scripts for calls. Prepare a few lines with your claim number, request, and desired timeline.

  • Centralize your records. Keep all PDFs and scans in a dedicated folder or a secure cloud location with clear file names.

  • Know when to get help. Repeated denials, complex surgeries, or permanent impairment are signals to consult counsel. Start with our guide on what a workers’ compensation lawyer does.

If you are still filing or investigating your claim, these overviews can help: what workers’ compensation is and how it works, how to file, and why employers deny claims.

Resources, forms and quick tools

Authoritative resources can make the process clearer and help you submit complete requests:

For filing, deadlines, and appeals more broadly, you may also find these helpful:

Credibility, legal caution, and sourcing

This article is informational only and not legal advice. For case‑specific guidance, contact a qualified workers’ compensation attorney or your state workers’ compensation agency. US Work Accident Lawyers is a referral platform that helps injured workers connect with experienced attorneys; we are not a law firm and do not provide legal representation.

Sources / Further reading:

Conclusion

Choosing your own doctor under workers’ comp depends on MPN rules, predesignation status, and state‑specific procedures. Start by confirming whether your employer uses an MPN, request the directory, and keep all requests in writing. If you are unhappy with your care, ask for a different in‑network doctor or a second opinion. When treatment is denied, move quickly: get the denial in writing, add focused medical evidence, and file for IMR if it is available in your state. In California, understand your options for UR, IMR, and QME/AME so you meet deadlines and preserve your rights. Most importantly, protect your health—seek emergency care when needed, document everything, and don’t hesitate to ask for help if the process becomes overwhelming.

Need help now? Get a free and instant case evaluation by US Work Accident Lawyers. See if your case qualifies within 30-seconds at https://usworkaccidentlawyer.com.

FAQ

Can I choose my own doctor workers comp?

Often your first visit must be with an in‑network doctor if your employer uses a workers comp medical provider network. Predesignation and emergencies are exceptions. You can usually change to another in‑network provider if you are dissatisfied, as explained by Cramer & Martinez and Invictus Law PC. For a quick overview, see the Quick Answer and MPN sections above.

What is a workers comp medical provider network?

An MPN is a group of doctors and facilities contracted by the workers’ comp insurer to treat job injuries. If an MPN applies, you typically start care in‑network and may change to another in‑network provider if needed. See Invictus Law PC’s overview and Cramer & Martinez’s explainer.

How do I get a second opinion workers comp California?

Write to the MPN contact or adjuster to request a second opinion within the network. If UR denies a treatment, file for an Independent Medical Review (IMR). For disputes over permanent impairment, consider a QME or AME evaluation as described by Employees First Labor Law and Invictus Law PC.

What can I do if medical treatment denied workers comp?

Document the denial, request a written explanation, ask your doctor to submit updated evidence for reconsideration, and, if available, file an IMR with the required forms and records. California workers can follow the DWC’s IMR instructions. Practical steps on choosing doctors and handling denials are summarized by LA Workers’ Comp Lawyers and Invictus Law PC.

My workers comp is refusing necessary treatment — what are my options?

Ask your doctor for a focused necessity letter, gather objective evidence (imaging, progress notes), and submit a written request for reconsideration. If UR denies it, escalate to IMR (in California) and keep all deadlines. State‑by‑state explainers such as Cramer & Martinez and the California DWC IMR page outline the process.

Estimated reading time: 18 minutes

Key Takeaways

  • Whether you can choose your own doctor in workers’ compensation depends on your state, whether your employer uses a workers comp medical provider network (MPN), and whether you predesignated a physician before you were hurt.

  • Emergency care is always allowed, even if your employer uses an MPN. Predesignated doctors are also exceptions when the rules are met.

  • If you are in California, you can usually change doctors within the MPN and request a second opinion; if treatment is denied after utilization review, you can seek an Independent Medical Review (IMR).

  • If medical treatment is denied workers comp, act fast: document everything, get the denial in writing, push for reconsideration with new medical evidence, and file an IMR if available in your state.

  • To protect your rights, keep a detailed medical timeline, save every letter and email, request changes of physician in writing, and meet state deadlines.

Table of Contents

  • Quick answer: can I choose my own doctor workers comp?

  • How workers comp medical provider network (MPN) systems work

    • What is an MPN?

    • Predesignation: how it works

    • Emergency care and exceptions

    • What to do first — immediate checklist

  • State differences & special focus: second opinion workers comp California

    • California key definitions (QME, AME, UR, IMR)

    • How to request a second opinion in California

    • Sample scripts for contacting the MPN or adjuster

  • If medical treatment denied workers comp — step-by-step actions

  • What to do when workers comp refusing necessary treatment

  • Common scenarios and example outcomes

  • Practical tips to protect your rights

  • Resources, forms and quick tools

  • Credibility, legal caution, and sourcing

  • Conclusion

  • FAQ

If you’ve been injured on the job, one of the first questions you’re likely asking is: can I choose my own doctor workers comp? The answer depends on your state’s rules and whether your employer uses a workers comp medical provider network; this guide explains when you can pick your own doctor, how to request a second opinion in California, and step-by-step actions if medical treatment is denied workers comp. You’ll learn plain‑English steps to request or change a treating doctor, what documents to save, and how to escalate a denial. We’ll also explain California’s second opinion and IMR process so you know what to expect.

Quick answer: can I choose my own doctor workers comp?

It depends on your state, your employer’s insurance arrangement (including whether there is a workers comp medical provider network), and whether you predesignated a physician before your injury—emergency care and properly predesignated doctors are exceptions. Many states limit your initial choice to a network doctor when the employer has an MPN, while some allow a change after a set period or with authorization. See practitioner explainers about MPNs and predesignation in California and general doctor choice rules to understand the common patterns in these systems.

  • Employer uses an MPN: If your employer has a network, you usually must start care in-network. You can often switch to a different in-network doctor if you are unhappy with the first provider, as explained in guidance on MPNs and predesignation and a general overview of choosing a doctor.

  • No MPN or self-insured arrangement: If there is no network, the claims administrator often assigns your initial doctor. Some states allow you to choose a treating physician after about 30 days, but you still need authorization for specialty care or tests. See the general explanation of choosing your doctor for how this typically works.

  • Predesignation and emergencies: If you predesignated your personal physician in writing before the injury and they agreed to treat you for work injuries, you may use that doctor from day one according to several practitioner explainers, including Employees First Labor Law and Cramer & Martinez. In an emergency, any appropriate provider may treat you, even if they’re out-of-network, as summarized by LA Workers’ Comp Lawyers and Invictus Law PC.

If you’re in California and want a second opinion or need to challenge a denied treatment, see the California section below for QME/AME and IMR steps.

For background on how workers’ comp benefits and doctor visits fit into your claim overall, you can also review our guide to what benefits workers’ comp covers and the step-by-step process to file a claim.

How workers comp medical provider network (MPN) systems work

What is an MPN?

A workers comp medical provider network is a group of physicians, clinics, and hospitals contracted by an employer’s workers’ compensation insurer to deliver medical care for work injuries. If your employer has an MPN, you generally must start your treatment with an in‑network provider. This setup is described in detail in practitioner overviews of MPN and predesignation rules and a general discussion of choosing your doctor.

Insurers assemble MPNs to control medical costs, standardize treatment protocols, and simplify billing. Employers use them to streamline claims and ensure injured workers receive care from doctors familiar with occupational medicine. The tradeoff is a narrower set of choices for you, especially at the start of a claim. You can often change to another in‑network doctor after the initial visit; out‑of‑network treatment typically requires preauthorization or a valid exception.

Predesignation: how it works

Predesignation means you named your personal primary care physician in writing before your injury and that doctor agreed to treat you for work-related injuries. In many states, including California, predesignation has requirements: you usually must be covered by your employer’s health plan, your doctor must be willing to treat job injuries, and you must give written notice to your employer before the accident. When these conditions are met, you can treat with that doctor from day one. See practical explanations of predesignation by Invictus Law PC, Employees First Labor Law, and Cramer & Martinez.

If you predesignated, attach a copy of your predesignation notice to your first report of injury and give it to the claims administrator and the treating provider. This helps prevent confusion and delays. If you did not predesignate, you will likely start with an MPN doctor if your employer has a network.

Emergency care and exceptions

Emergencies are exceptions. If you have a serious or life‑threatening condition, you may seek immediate care from the nearest appropriate provider. Coverage for emergency care does not depend on network status. This point is emphasized in provider explainers on choosing a doctor in workers’ comp and how doctor choice works. Once the emergency is stabilized, ongoing care typically transitions to the MPN if one exists, unless you have a valid exception like predesignation.

What to do first — immediate checklist

Early actions protect both your health and your claim. If you are just starting out, see our guide to the steps to take after a workplace injury, then follow the checklist below.

  • Ask your employer if they use a workers comp medical provider network and request the current provider directory and the MPN contact person’s name and phone/email. Request this in writing and save the date.

  • Schedule your initial visit with an in‑network provider if an MPN applies. If you prefer a different in‑network doctor, request the change in writing, stating why a different specialty or doctor is medically appropriate.

  • If you predesignated a personal physician, give copies of your predesignation to your employer, claims adjuster, and the treating clinic. Ask them to confirm in writing that the predesignation is accepted.

  • For urgent or emergent symptoms, seek emergency care immediately. Notify your claims adjuster as soon as practicable and keep discharge summaries and receipts.

  • If treatment is stalled or the insurer is workers comp refusing necessary treatment, document delays, request written explanations, and be prepared to escalate using the steps in the denial section below.

Time limits for reporting and filing vary by state. To avoid missing deadlines, review our overview of workers’ comp time limits and the filing process.

State differences & special focus: second opinion workers comp California

Rules vary by state. Below are California-specific rights and practical steps because CA uses MPNs and has administrative remedies such as utilization review (UR), Independent Medical Review (IMR), and medical‑legal evaluations (QME/AME).

California key definitions (QME, AME, UR, IMR)

  • Qualified Medical Evaluator (QME): A physician certified by the California Division of Workers’ Compensation to perform medical‑legal evaluations when there is a dispute about permanent impairment or other medical issues. See overviews discussing QME/AME from Employees First Labor Law and Invictus Law PC.

  • Agreed Medical Evaluator (AME): A doctor both sides (you and the insurer) agree to use for resolving medical disputes. See practitioner explainers on QME/AME in California doctor choice articles.

  • Utilization Review (UR): A process the insurer uses to approve or deny treatment requested by your treating physician. UR denials can be challenged.

  • Independent Medical Review (IMR): A state‑run external review that can overturn UR denials when treatment is medically necessary. For forms and instructions, use the California DWC’s official IMR page.

California also permits changes of treating physicians within the MPN if you are dissatisfied, and it recognizes valid predesignation of a personal physician when the eligibility requirements are met, as summarized by Cramer & Martinez and Invictus Law PC. For a broader overview of CA claim rules, see our California workers’ comp laws guide.

How to request a second opinion in California

When you disagree with your MPN doctor’s plan, you can request a second opinion within the network. If the issue involves a UR denial, you can escalate to IMR. Here is a practical approach.

  1. Write to the MPN contact person or claims adjuster. State you are requesting a second opinion within the MPN. Include your full name, date of birth, date of injury, claim number, current treating doctor, diagnosis if known, and a brief reason you seek a second opinion (for example, persistent symptoms, need for a different specialty, or disagreement over recommended care). Ask for the current list of in‑network specialists relevant to your condition (e.g., orthopedic spine, hand surgeon, pain management). Practitioner articles on choosing a doctor and using the MPN outline this right.

  2. Request appointment dates in writing. Ask for three proposed appointment dates/times and confirm whether prior authorization is required for the visit. Keep all emails and letters for your records.

  3. If the second opinion or a treatment is denied after UR, file for IMR. Use the California DWC’s official IMR instructions and forms. Include the UR denial, your medical records, and a letter from your treating physician explaining medical necessity and how the treatment relates to your work injury.

  4. For permanent impairment disputes, request a QME or AME evaluation. If you have a represented case, your attorney can help select an AME; if not, you can request a QME panel per state procedures discussed by Employees First Labor Law and Invictus Law PC.

When submitting any request, attach recent clinic notes, diagnostic imaging reports, and any prior authorization requests and responses. Label each attachment and keep a copy.

Sample scripts for contacting the MPN or adjuster

Short, clear statements help you get results. You might say:

  • “I’m requesting a second opinion within the workers comp medical provider network for claim [number]. My current diagnosis is [diagnosis], and I’m seeking an [orthopedic/pain] specialist. Please send the MPN directory and three appointment options.”

  • “My treating doctor requested [MRI/surgery], which was denied after UR on [date]. Please advise on IMR filing steps and confirm the deadline. I also request an in‑network second opinion.”

  • “I predesignated Dr. [Name] and have attached the notice. Please confirm that Dr. [Name] is approved as my treating physician effective immediately.”

For broader context on California claim procedures, including reporting and deadlines, also see our overviews of how to file a claim and important time limits.

If medical treatment denied workers comp — step-by-step actions

If your medical treatment is denied workers comp, follow these concrete steps immediately—document, preserve evidence, and start administrative remedies. Acting quickly protects both your health and your benefits and helps you meet strict deadlines.

  1. Document everything. Record dates/times of calls and emails, the names and titles of everyone you speak with, and the exact words used. Save appointment notes, prescriptions, imaging, and any prior authorization requests.

  2. Request a written denial. Ask the insurer to send a written explanation stating why the treatment was denied, the name/credentials of the reviewer, the date of review, and, if applicable, the clinical guideline used.

  3. Get urgent/alternative care if health is at risk. If your condition is worsening, seek emergency care. Notify the claims adjuster and keep all discharge papers and receipts.

  4. Push for utilization review reconsideration. Ask your treating physician to submit additional evidence: updated exam findings, imaging, and a letter that explains medical necessity and work causation. Practitioner explainers on doctor choice and denials, such as Invictus Law PC and LA Workers’ Comp Lawyers, describe this process.

  5. File an Independent Medical Review (if available). In California, use the DWC’s official IMR portal. Include the UR denial letter, your medical records, and a concise appeal letter explaining why the requested treatment is necessary. Keep proof of filing and delivery.

  6. Request a change of treating doctor or a second opinion in-network. Follow your MPN’s rules. If the request is denied or delayed, document it and include the correspondence in your appeal packet.

  7. Escalate if denials persist or your condition worsens. You may need an administrative hearing or legal help. See our guide on how to appeal a workers’ comp denial and learn when a workers’ compensation lawyer can step in.

Timeframe note: Deadlines vary by state. For California IMR, follow the timelines on the DWC IMR page. If you miss a deadline, seek immediate legal guidance and ask whether a late submission is still possible.

What to attach to any appeal or IMR packet:

  • The insurer’s denial letter and any UR reports

  • Treating physician’s notes, a clear treatment plan, and clinical findings

  • Diagnostic imaging or EMG reports with interpretations

  • Copies of prior authorization requests and responses

  • A one‑page timeline of symptoms, key events, and communications

For more practical context on building a strong claim file, see our primer on who qualifies for workers’ comp and the benefits your claim can cover.

What to do when workers comp refusing necessary treatment

“Refusing necessary treatment” means the insurer (often through UR) decided a proposed treatment is not medically necessary or not related to the work injury. To challenge that decision, focus on precise, clinical evidence and clear reasoning from your treating doctor.

Arguments and evidence to present:

  • Medical necessity: Ask your doctor to write a concise statement that includes your diagnosis, objective findings (exam findings, imaging abnormalities), conservative measures tried and failed, anticipated benefits of the requested treatment, and how it will improve function and reduce disability.

  • Causation/work relation: Have the doctor explain how your job activities, mechanism of injury, and clinical findings support that the condition and treatment are work‑related.

  • Urgency and risk: If delay would worsen your condition, ask the physician to label the request “urgent” and explain why a delay increases harm (e.g., risk of nerve damage or loss of function).

Evidence to gather:

  • Recent clinic and therapy notes, dated and signed

  • Diagnostic reports (MRI, X‑ray, EMG) with interpretations

  • Records of conservative treatments (NSAIDs, injections, PT) and outcomes

  • All prior authorization requests and insurer responses

  • Witness statements about how the injury occurred and a short job‑duty description

Communications that help: When you or your provider write to the adjuster, include your name, claim number, date of injury, treating provider, the exact treatment requested, a brief medical‑necessity rationale, and a list of attachments. Use a clear subject line such as “URGENT: Request for Authorization — [Your Name] — [Treatment] — [Claim #].” Practitioner articles provide further context on predesignation and handling denials, including Invictus Law PC and Cramer & Martinez.

When to involve counsel: Consider contacting an attorney if you face repeated denials, risk of permanent harm, denial of surgery or major procedures, or if denials affect wage replacement or permanent disability benefits. Bring denial letters, medical records, employer reports, witness statements, and your timeline to the first meeting. For a deeper dive into appeal steps, see our guide on appealing a workers’ comp denial.

Common scenarios and example outcomes

Scenario 1 — Employer has an MPN; worker wants a different doctor. After a back injury, an employee treats with the employer’s in‑network clinic. Pain control is poor and physical therapy stalls. The worker emails the MPN contact to request a second opinion with an orthopedic spine specialist and cites ongoing symptoms that limit bending and lifting. The MPN sends a directory; the worker chooses another in‑network doctor. The new specialist orders a different PT protocol and targeted imaging. Pain improves and the worker progresses toward modified duty. This follows the framework described in practitioner articles on MPNs and doctor changes and general doctor‑choice rules.

  • Key takeaways: Ask for the MPN directory in writing, request a different in‑network doctor if dissatisfied, and document symptoms and functional limits.

Scenario 2 — No MPN; switching after an initial period. A warehouse employee with a wrist injury is assigned to a clinic because the employer has no MPN. After about 30 days, the worker asks to change to a hand specialist of their choice, and the adjuster authorizes the change. When the specialist’s MRI request is denied after UR, the worker files for external review (IMR in California) with the UR denial letter, imaging notes, and the specialist’s necessity letter. The independent reviewer overturns the denial. See the general overview of choosing or changing doctors for how non‑MPN situations often work.

  • Key takeaways: Even without an MPN, the insurer may assign your first doctor; after a set period you can often request a change, but keep everything in writing and be ready to escalate a denial.

Scenario 3 — Denial of surgery; IMR overturns. An injured worker is recommended for arthroscopic surgery after months of conservative care. UR denies the surgery. The surgeon writes a focused necessity letter referencing failed therapy and objective findings; the worker files for IMR with the UR denial, medical records, and imaging. IMR overturns the denial and the surgery is authorized. Practitioner discussions of denials and next steps provide a roadmap; timelines and specifics vary by state.

  • Key takeaways: Do not stop at a UR denial—submit focused evidence, ask your doctor for a necessity letter, and meet IMR deadlines.

Practical tips to protect your rights

Daily practices and simple documentation habits can preserve your rights and make appeals/IMR easier.

  • Get denials in writing. Always ask for the reason, reviewer’s name/credentials, and review date. Save it.

  • Keep a one‑page medical timeline. Note symptoms, visits, tests, denials, and approvals. Update weekly.

  • Photograph the workplace and equipment involved. Date your photos and store them securely.

  • Send requests in writing. For second opinions or doctor changes, use email or certified mail and save delivery receipts.

  • Use concise scripts for calls. Prepare a few lines with your claim number, request, and desired timeline.

  • Centralize your records. Keep all PDFs and scans in a dedicated folder or a secure cloud location with clear file names.

  • Know when to get help. Repeated denials, complex surgeries, or permanent impairment are signals to consult counsel. Start with our guide on what a workers’ compensation lawyer does.

If you are still filing or investigating your claim, these overviews can help: what workers’ compensation is and how it works, how to file, and why employers deny claims.

Resources, forms and quick tools

Authoritative resources can make the process clearer and help you submit complete requests:

For filing, deadlines, and appeals more broadly, you may also find these helpful:

Credibility, legal caution, and sourcing

This article is informational only and not legal advice. For case‑specific guidance, contact a qualified workers’ compensation attorney or your state workers’ compensation agency. US Work Accident Lawyers is a referral platform that helps injured workers connect with experienced attorneys; we are not a law firm and do not provide legal representation.

Sources / Further reading:

Conclusion

Choosing your own doctor under workers’ comp depends on MPN rules, predesignation status, and state‑specific procedures. Start by confirming whether your employer uses an MPN, request the directory, and keep all requests in writing. If you are unhappy with your care, ask for a different in‑network doctor or a second opinion. When treatment is denied, move quickly: get the denial in writing, add focused medical evidence, and file for IMR if it is available in your state. In California, understand your options for UR, IMR, and QME/AME so you meet deadlines and preserve your rights. Most importantly, protect your health—seek emergency care when needed, document everything, and don’t hesitate to ask for help if the process becomes overwhelming.

Need help now? Get a free and instant case evaluation by US Work Accident Lawyers. See if your case qualifies within 30-seconds at https://usworkaccidentlawyer.com.

FAQ

Can I choose my own doctor workers comp?

Often your first visit must be with an in‑network doctor if your employer uses a workers comp medical provider network. Predesignation and emergencies are exceptions. You can usually change to another in‑network provider if you are dissatisfied, as explained by Cramer & Martinez and Invictus Law PC. For a quick overview, see the Quick Answer and MPN sections above.

What is a workers comp medical provider network?

An MPN is a group of doctors and facilities contracted by the workers’ comp insurer to treat job injuries. If an MPN applies, you typically start care in‑network and may change to another in‑network provider if needed. See Invictus Law PC’s overview and Cramer & Martinez’s explainer.

How do I get a second opinion workers comp California?

Write to the MPN contact or adjuster to request a second opinion within the network. If UR denies a treatment, file for an Independent Medical Review (IMR). For disputes over permanent impairment, consider a QME or AME evaluation as described by Employees First Labor Law and Invictus Law PC.

What can I do if medical treatment denied workers comp?

Document the denial, request a written explanation, ask your doctor to submit updated evidence for reconsideration, and, if available, file an IMR with the required forms and records. California workers can follow the DWC’s IMR instructions. Practical steps on choosing doctors and handling denials are summarized by LA Workers’ Comp Lawyers and Invictus Law PC.

My workers comp is refusing necessary treatment — what are my options?

Ask your doctor for a focused necessity letter, gather objective evidence (imaging, progress notes), and submit a written request for reconsideration. If UR denies it, escalate to IMR (in California) and keep all deadlines. State‑by‑state explainers such as Cramer & Martinez and the California DWC IMR page outline the process.

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From confusion to clarity — we’re here to guide you, support you, and fight for your rights. Get clear answers, fast action, and real support when you need it most.

Think You May Have a Case?

From confusion to clarity — we’re here to guide you, support you, and fight for your rights. Get clear answers, fast action, and real support when you need it most.